Resellers are responsible for servicing their clients. MrHitech does not provide service to a Reseller’s Client. If a client contacts us directly, we may put the account on hold till the reseller assumes service to that client. Reseller is responsible for his client’s accounts and must make sure that it is secure and updated with out vulnerabilities such as old / outdate scripts, wrong folder permissions etc. Reseller is solely responsible for content stored and transmitted thro the accounts hosted under him.

Customers are required to use the MrHitech network responsibly. This includes respecting the other customers of MrHitech. MrHitech reserves the right to suspend and/or cancel service with any customer who uses the MrHitech network in such a way that adversely affects other MrHitech customers.

While MrHitech may monitor its service electronically to determine that its facilities are operating satisfactorily, as a general practice, MrHitech does not monitor its customers’ communications or activities to determine whether they are in compliance with the TOU. However, when MrHitech becomes aware of any violation of the TOU or other user agreements, MrHitech may take any action to stop or correct such violation, including, but not limited to, denying access to MrHitech services and equipment or to the Internet. In addition, MrHitech may take action against a customer or a customer of such customer because of the activities of such customer. MrHitech anticipates that customers who offer Internet services will cooperate with MrHitech in any corrective or preventive action that MrHitech deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of MrHitech policy and MrHitech reserves the right to take any such action even though such action may affect other customers of the MrHitech customer.

MrHitech and its , affiliates and associates shall not be liable, at any time for damages (including, without limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise from the use of or inability to use the Service, or any of its contents, or from any action taken (or refrained from being taken) as a result of using the Service or any such contents or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorised access to, alteration of, or use of information contained on the service. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation. You agree that MrHitech has no responsibility or liability including but not limiting to the deletion, corruption, loss or failure to store any messages or content / data maintained or transmitted by any MrHitech Service. You acknowledge and agree that no compensation shall be payable whatsoever with respect to the aforesaid by MrHitech. MrHitech MAKES NO WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

Actions Taken by MrHitech

The failure by a customer / reseller to meet or follow any of the TOU is grounds for account deactivation. MrHitech will be the sole arbiter as to what constitutes a violation of the TOU. MrHitech reserves the right to remove any account without prior notice and to refuse service to anyone at any time. When MrHitech becomes aware of an alleged violation of its TOU, MrHitech will initiate an investigation. During the investigation, MrHitech may restrict a customer’s access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, MrHitech may, at its sole discretion, restrict, suspend, or terminate a customer’s web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, MrHitech will notify the appropriate law enforcement authorities of such violation. An unlisted activity may also be a violation of the TOU if it is illegal, irresponsible, or constitutes disruptive use of the Internet. MrHitech does not issue credits for any outages incurred through service disablement. Violators of the policy are responsible, without limitations, for the cost of labor to rectify any damage done to the operation of the network and business operations supported by the network, and to respond to complaints incurred by MrHitech.